Business Model Generation (BMG) referred to as Business Model Canvas was developed by Alexander Osterwalder , Yves Pigneur and Alan Smith along with contribution from around 470 different business practitioner from around the globe (around 45 countries for specific).
It is a way of describing business in terms of: customers and their related activities, the value proposed by the business, the key supporting entities and basic financial analysis in a cost-benefit format.
It is very important for any business s to have a document that represents the business model and there are other ways to plan for the business like the Feasibility Study.
It consists of nine building blocks as follows:
It can be used for more than one reason:
We will go through each building block together to provide further clarification regarding how to prepare a business model canvas.
the key partners are the legal entities/ companies / people who you count on doing your business.
They could be your main suppliers, sponsors or investors.
In some cases the key partners relation with the business can be extended to a more formal legal form lie acquisition or merging
why you should have key partners?
When you have key partners, you can reduce the business risk in their related issues.
for example if you have a main supplier who has a strong supply chain, it helps you to reduce the risk of getting short of stock.
Also having a key partner might be the answer if you have a specific shortage of a specific business capability; like recruitment process.
the key partners are the assets that you need to undertake your business operations.
And they are divided into Four types:
the key activities are the main activities that are necessary to start, operate and run your business; including delivering your services, selling your products and making the required maintenance or activities to keep operating your firm or company.
Key activities can be classified as:
A value proposition is what the client is willing to trade for getting their needs fulfilled or problem solved.
the proposition may be in a form of one or more services or products or a mixture of services and products that can fulfill the client requirements or solve their business issue.
customer segmentation is grouping clients according to their common needs, or other attributes that can be geographical (location, ..) or typographical (age, gender, ..) so that the firm/company can address their common needs or similar problems more effectively with the right service or product.
the firm/company may consider different ways for client grouping (customer segmentation)
As an example based on:
•Different needs for each segment.
• Varying profitability between segments.
• Different distribution channels.
• Formation and maintenance of customer relationships.
Customer relationships can vary between formal to informal , general to personalized are categorized generally into:
Customer Acquisition in the way the business acquire their clients from the market, which might be through different ways or channels as explained in the channels section through which the relationship can vary from a personal one between the salesman and the client or general one between the company’s website / portal and the client.
Customer Retention is the ways the company keep their clients on a continuous sales process (up-selling and cross selling) making the client as productive in revenue generation as he can be.
Also this can be in different ways as mentioned in the customer acquisition section above.
What is most important is to decide what is the best way to handle the customer relationship in your company according to your business model.
Channels are the different ways an enterprise interacts with and delivers value to its customers. Some channels are very communication-oriented (for example, marketing channel), and some are delivery-oriented (for example, distribution channel). Other examples include sales channels and partnering channels.
Enterprises use channels to:
• raise awareness about their offerings,
• help customers evaluate the value proposition,
• allow customers to purchase a good or service,
• help the enterprise deliver on the value proposition, and • provide support.
Understanding channels involves identifying the processes, procedures, technologies, inputs, and outputs (and their current impact), as well as understanding the relationship of the various channels to the strategies of the organization.
Every entity, product, or activity within an enterprise has an associated cost. Enterprises seek to reduce, minimize, or eliminate costs wherever possible. Reducing costs may increase the profitability of an organization and allow those funds to be used in other ways to create value for the organization and for customers. Therefore, it is important to understand the type of business models, the differences in the types of costs and their impact, and where the enterprise is focusing its efforts to reduce costs.
A revenue stream is a way or method by which revenue comes into an enterprise from each customer segment in exchange for the realization of a value proposition. There are two basic ways revenue is generated for an enterprise:
revenue resulting from a one-time purchase of a good or service and recurring revenue from periodic payments for a good, service, or ongoing support.
Some types of revenue streams include:
• Licensing or Subscription fees: the customer pays for the right to access a particular asset, either as a one-time fee or as a recurring cost.
• Transaction or Usage fees: the customer pays each time they use a good or service.
• Sales: the customer is granted ownership rights to a specific product.
• Lending, Renting, or Leasing: the customer has temporary rights to use an asset.
There are some drawbacks of using business model canvas:
to conclude business model canvas is a very useful tool used for idea validation sometimes or basic business planning but you need to make sure why you are using it to make the best of it.
The feasibility study counts for the following:
there is a big difference between business model canvas and feasibility study where each one is used for a different purpose as explained above.
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